COVID-19 Pandemic

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The City is committed to getting residents the information they need.

The City’s top priorities are the health of our staff and the community and keeping essential City services like emergency services, water treatment and waste management operating to minimize the impact on residents and businesses. We've increased sanitization at all facilities, suspended all non-essential, work-related travel, and are following the recommendations of the provincial and federal governments.

If you're experiencing symptoms associated with COVID-19, call HealthLink BC by dialing 8-1-1 at any time. Symptoms are often similar to common colds and flus and include fever, sore throat, coughing, sneezing and difficulty breathing.

The Province of B.C. has a dedicated information line at 1.888.COVID19.

Clear breaches of the Provincial Health Orders can be reported to the RCMP at 250.365.7721. Details on the Orders can be found here. You can contact the City about COVID-19 related questions at covid@castlegar.ca or 250.365.7227.

City Services

City Hall will be temporarily closed from noon to 1 p.m. daily. The Prime Minister of Canada and the Provincial Health Officer of British Columbia are urging people to stay home as much a possible and calling on employers to arrange for working from home when possible. To support this, we are limiting the number of staff at City Hall and will have staff working diligently from remote locations to ensure residents continue to receive the services they expect from the City. The daily one-hour closure of City Hall will be in place to allow staff working from City Hall to break for lunch.

The City encourages residents to do business with the City online whenever possible. Many of the City’s services are available through the City’s website at www.castlegar.ca.

The City of Castlegar is supporting the community and businesses as they navigate through the impacts of COVID-19.

The City itself has been forced to revisit its budget and overall financial position given the suspension of flights at the West Kootenay Regional Airport and a reduction in gaming revenue as a result of COVID-19.

We delayed property tax penalties for three months for those who needed more time to pay. We also provided relief on utility bills, supported community groups providing on-the-ground and critical services to seniors, the homeless and vulnerable populations, reduced non-essential costs, transferred all savings into a Revenue Stabilization Reserve, reducing tax rates in 2021 with any remaining funds from the Revenue Stabilization Reserve, and are participating in the Castlegar & District Chamber of Commerce’s Economic Recovery Task Force.



Community Information

Library: Visit the Castlegar & District Library Website or call 250.365.6611.

Recreation facilities: Visit the Regional District of Central Kootenay Recreation.

Low income and vulnerable residents: Contact 250.608.1047 or connect with the Castlegar Community Harvest Food Bank on Facebook.

Seniors: Contact 250.608.0706 or follow Kootenay IRIS on Facebook.

Businesses: Visit the Chamber of Commerce Website or call 250.365.6313.

Childcare and community services: Contact the Trail & Castlegar Childcare Resource & Referral Program at 250.364.2980 or connect with Kootenay Family Place on Facebook.


The City is committed to getting residents the information they need.

The City’s top priorities are the health of our staff and the community and keeping essential City services like emergency services, water treatment and waste management operating to minimize the impact on residents and businesses. We've increased sanitization at all facilities, suspended all non-essential, work-related travel, and are following the recommendations of the provincial and federal governments.

If you're experiencing symptoms associated with COVID-19, call HealthLink BC by dialing 8-1-1 at any time. Symptoms are often similar to common colds and flus and include fever, sore throat, coughing, sneezing and difficulty breathing.

The Province of B.C. has a dedicated information line at 1.888.COVID19.

Clear breaches of the Provincial Health Orders can be reported to the RCMP at 250.365.7721. Details on the Orders can be found here. You can contact the City about COVID-19 related questions at covid@castlegar.ca or 250.365.7227.

City Services

City Hall will be temporarily closed from noon to 1 p.m. daily. The Prime Minister of Canada and the Provincial Health Officer of British Columbia are urging people to stay home as much a possible and calling on employers to arrange for working from home when possible. To support this, we are limiting the number of staff at City Hall and will have staff working diligently from remote locations to ensure residents continue to receive the services they expect from the City. The daily one-hour closure of City Hall will be in place to allow staff working from City Hall to break for lunch.

The City encourages residents to do business with the City online whenever possible. Many of the City’s services are available through the City’s website at www.castlegar.ca.

The City of Castlegar is supporting the community and businesses as they navigate through the impacts of COVID-19.

The City itself has been forced to revisit its budget and overall financial position given the suspension of flights at the West Kootenay Regional Airport and a reduction in gaming revenue as a result of COVID-19.

We delayed property tax penalties for three months for those who needed more time to pay. We also provided relief on utility bills, supported community groups providing on-the-ground and critical services to seniors, the homeless and vulnerable populations, reduced non-essential costs, transferred all savings into a Revenue Stabilization Reserve, reducing tax rates in 2021 with any remaining funds from the Revenue Stabilization Reserve, and are participating in the Castlegar & District Chamber of Commerce’s Economic Recovery Task Force.



Community Information

Library: Visit the Castlegar & District Library Website or call 250.365.6611.

Recreation facilities: Visit the Regional District of Central Kootenay Recreation.

Low income and vulnerable residents: Contact 250.608.1047 or connect with the Castlegar Community Harvest Food Bank on Facebook.

Seniors: Contact 250.608.0706 or follow Kootenay IRIS on Facebook.

Businesses: Visit the Chamber of Commerce Website or call 250.365.6313.

Childcare and community services: Contact the Trail & Castlegar Childcare Resource & Referral Program at 250.364.2980 or connect with Kootenay Family Place on Facebook.


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